Listening involves not only the effort to decode verbal messages, but also to interpret non-verbal cues such as facial expressions and physical posture.Įffective listeners make sure to let others know that they have been heard, and encourage them to share their thoughts and feelings fully. Good listeners actively endeavour to understand what others are really trying to say, regardless of how unclear the messages might be. Start Practicing Now What makes a good listener? Listening to colleagues will help you understand what needs to be changed and worked on to retain talent and make improvements.įast-track your career with award-winning courses and realistic practice. In the workplace, they are the first ones to spot flaws and come up with suggestions for improvements. Helps detect and solve problems - As a leader, they should always be attentive to what employees have to say.Employees do not waste precious time and a specific budget allocated to a project. Saves time and money - Effective listening not only reduces risks of misunderstanding and mistakes that could be very damaging to the business, but it also saves time and money by avoiding starting a task or a project over again, just because the directives given were misunderstood.Listening also builds knowledge and helps fulfil work requirements through progressive learning. The more an individual can get information out of the meetings, the instructions, and reports provided to him, the more efficient and successful they will be at completing the task. Increases competence and knowledge - Great listening skills make an employee more competent and capable, regardless of their position.By being there for them, you give them the freedom to express their feelings.
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